CUSTOMER REVIEWS

Camille M.

I called about a failed saddle valve at 10:30am. (It was a slow drip. Not a huge emergency, but stressful!) Three hours later, I have a new, much better valve. So grateful for quick service!

John B.

CARTER WAS AMAZING TOTAL PROFESSIONAL SUPER CLEAN WORK. I CREATED A WATER LEAK IN OUR UTILITY ROOM THAT WOULD HAVE BEEN A DISASTER BUT THANKS TO Carter all is good no flooding

Response from the owner:Thank you, John, for your kind words and 5-star rating! We're delighted to hear that Carter provided you with excellent service and resolved the water leak in your utility room efficiently. At City Creek Plumbing, we take pride in our professional and clean workmanship. If you ever need assistance with plumbing or renovations again, don't hesitate to reach out. We appreciate your feedback!

Chay S.

Ashley is awesome to work with, quick responses and updates on ETA!
Kelly fixed my toilet and it was a very reasonable price. I highly recommend City Creek!

Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with us. We appreciate your recommendation and look forward to serving you again in the future.

Fredrik R.

Very responsive to questions before booking the job, timely on the day it was done, and through with their work. Kelley also gave a thorough walkthrough of what had been done afterward. Will be using then again.

Response from the owner:Thank you for choosing City Creek Plumbing, Fredrik! We are delighted to hear about your positive experience with our team. Providing timely and thorough service is our top priority, and we're glad Kelley could walk you through the work done. We look forward to assisting you again in the future for any plumbing needs. Thank you for your 5-star rating!

bryan N.

Super professional all the way around. From initial contact to finished less than 15 hours in a non emergency situation. They changed a failing water heater and a 20 year old water softener. I wish I would have asked for the Plumber/ Tech’s names before they left. After picture attached.

Response from the owner:Thank you, Bryan, for your kind words and 5-star rating! We are thrilled to hear about your positive experience with our plumbing services. Our team takes pride in delivering professional and efficient service, even in non-emergency situations. We appreciate your feedback and look forward to assisting you with any future plumbing needs. Thank you for choosing City Creek Plumbing!

Edgar A.

I have used them a handful of times and referred them to clients of mine and will continue to do so!
They are honest and great to work with.
If you’re looking for a honest and reliable plumber these guys are it!

Response from the owner:Thank you, Edgar, for your kind words and continued support. We strive to provide honest and reliable plumbing services to all our clients. Your referrals mean a lot to us, and we are grateful for your trust in City Creek Plumbing. If you ever need assistance with bathroom or kitchen renovations, our team is here to help. We appreciate your feedback and look forward to serving you again in the future!

Wesley R.

Through a referral, I was very pleased with City Creek Plumbing. Ashley was most helpful and in a timely manner, presented a water heater installation price and upon agreement, he arranged for a same-day installation.
Installation Technician, Carter, arrived on time and went right to work. He knew exactly what he needed to do and worked diligently to perform an outstanding water heater installation. Carter is an outstanding representative for City Creek Plumbing. Thank you for great customer service!

Response from the owner:Thank you, Wesley, for your kind words and 5-star rating! We are delighted to hear that Ashley and Carter provided exceptional service during your water heater installation. At City Creek Plumbing, we strive to deliver timely and efficient plumbing solutions. Your feedback motivates us to maintain our high standards of customer service. If you ever need assistance with plumbing projects in the future, don't hesitate to reach out. Thank you for choosing City Creek Plumbing!

Guy M.

Did the work when scheduled, got it completed quickly and completely. Well done, great company to work with.

Response from the owner:Thank you, Guy, for your positive feedback and 5-star rating! We are delighted to hear that we met your expectations by completing the work promptly and thoroughly. At City Creek Plumbing, customer satisfaction is our top priority, and we strive to provide excellent service every time. We appreciate your kind words and look forward to assisting you with any future plumbing needs.

William H.

Scheduling a water heater replacement was incredibly easy. I received a quote within 10 minutes and the water heater was replaced the next morning. Highly recommend!

Response from the owner:Thank you, William, for your 5-star review! We're delighted to hear that scheduling your water heater replacement was a breeze and that our team could swiftly assist you. Providing efficient service is our top priority at City Creek Plumbing. If you ever need assistance with bathroom or kitchen renovations, remember we are just a call away. Thank you for recommending us!

Janet L.

After my last experience with a company trying to rip me off, I appreciate honesty. Job was completed quickly.

Response from the owner:Thank you, Janet, for trusting City Creek Plumbing for your plumbing needs. We are glad to hear that our team provided you with an honest and efficient service. Customer satisfaction is our top priority, and we always strive to deliver quality work in a timely manner. If you ever need assistance with bathroom or kitchen renovations, feel free to reach out to us again. Your feedback is greatly appreciated!

Jo C.

Curry Creek was able to schedule us that day. Carter was friendly and got the job done quickly. I would use them again

Response from the owner:Thank you, Jo, for choosing City Creek Plumbing for your plumbing needs. We're delighted to hear that Carter provided friendly and efficient service. Our team is dedicated to ensuring quick solutions for our customers. Should you require any further assistance with your plumbing or renovation projects, don't hesitate to reach out. Your positive feedback is greatly appreciated!

Lisa C.

Outstanding service. We had a broken drain pipe under the kitchen sink. They came within a few hours and did a great job. Pricing was reasonable and their clean-up was perfect. Thank you so much!

Response from the owner:Thank you for your kind words, Lisa! We are delighted to hear that you were pleased with our plumbing services. Providing efficient and effective solutions is our top priority, and we're glad we could address your broken drain pipe promptly. Your satisfaction means a lot to us, and we appreciate your feedback. If you ever need assistance with bathroom or kitchen renovations in the future, feel free to reach out!

Phil B.

I have used City Creek Plumbing twice now and have been impressed with their quick response and their expertise. They are great to work with.

Response from the owner:Thank you for choosing City Creek Plumbing, Phil! We're delighted to hear that our team's quick response and expertise impressed you. It was a pleasure working with you on your plumbing needs. If you require our services again in the future, don't hesitate to reach out. Your positive feedback means a lot to us!

Scott W.

Ashley was great to work with for the estimate and answering all my questions before installation day. Carter did a great job on the installation, cleaned up everything at the end of the job, and was very helpful to answer all my questions regarding necessary maintenance for our new tankless water heater. I would definitely recommend City Creek Plumbing and will use them again in the future for any of our plumbing needs!

Response from the owner:Thank you for choosing City Creek Plumbing, Scott! We're delighted to hear that Ashley and Carter provided excellent service during your tankless water heater installation. Our team is dedicated to ensuring a smooth process from start to finish. We appreciate your recommendation and look forward to assisting with any future plumbing needs you may have. Thank you for trusting us with your project!

Ron H.

Carter was incredibly good at what he does. Very professional.

Response from the owner:Thank you for your kind words, Ron. We are thrilled to hear that Carter provided you with professional service. Our team at City Creek Plumbing takes pride in delivering top-notch plumbing services. Your positive feedback motivates us to continue providing excellent workmanship. We appreciate your support and look forward to assisting you with any future plumbing needs. Thank you for choosing City Creek Plumbing!

Jeannie

I had three issues that needed to be fixed and Carter did an excellent job. He was punctual, worked quickly, explained everything clearly, and provided an estimate for each repair. I highly recommend City Creek.

Response from the owner:Thank you, Jeannie, for your 5-star review! We appreciate your kind words about Carter's punctuality and efficiency in fixing the issues. Our team at City Creek Plumbing always strives to provide clear explanations and accurate estimates for our customers. We're glad we could help with your repairs. If you have any more plumbing needs in the future, don't hesitate to reach out to us. Thank you for recommending us!

Daniel N.

City Creek was quick to respond to a very time critical situation involving an outside hose bib that had been cut and was spraying water everywhere that could have held up several other projects that I was having installed at the time if it was not resolved so promptly but thankfully they took care of it early the next day easily and professionally with zero hassle at a very decent rate. I would recommend them to anyone.

Response from the owner:Thank you, Daniel, for your positive feedback! We are glad we could assist with your urgent plumbing issue promptly and professionally. At City Creek Plumbing, customer satisfaction is our top priority. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us for your plumbing needs!

Kyle S.

Carter was great! Excellent, professional work. Thanks

Response from the owner:Thank you for your kind words, Kyle! We are thrilled to hear that Carter provided you with excellent and professional service. At City Creek Plumbing, we strive to deliver top-notch workmanship in every project. Your satisfaction is our priority, and we appreciate your positive feedback. If you ever need plumbing services again, don't hesitate to reach out. Thank you for choosing us!

Ron B.

Carter from
City Creek Plumbing was prompt, friendly, and conscientious. The job was done and he left the work area clean. He replaced the pressure regulator, which solved my concerns about low flow and pressure in the house.

Response from the owner:Thank you for your kind words, Ron. We are delighted to hear that Carter provided prompt and friendly service while addressing your concerns about low flow and pressure in your home. Our team at City Creek Plumbing always strives to deliver high-quality workmanship and leave our work areas clean. We appreciate your feedback and look forward to assisting you with any future plumbing needs.

Kathy P.

My experience with City Creek plumbing was amazing! They did a great job installing a sink and garbage disposal in our new basement kitchen. They also installed a new water softner, which is awesome. They were friendly, prompt and the price was right. I would highly recommend them!

Response from the owner:Thank you, Kathy, for your kind words and 5-star rating! We're thrilled to hear that you had an amazing experience with our plumbing services. It was a pleasure installing the sink, garbage disposal, and water softener in your new basement kitchen. Our team always aims to be friendly, prompt, and offer competitive pricing. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!

Mckenna C.

Lightening fast service, kind and honest people. Talked to Ashley on the phone and then Kelly came out to our house so fast. We were having an issue with our toilet and Kelly was so efficient with his help and explained everything as he was doing it - not to mention they had the best quote of any I had found after doing a lot of calls. Will use them again!

Response from the owner:Thank you for choosing City Creek Plumbing, Mckenna! We are thrilled to hear about your positive experience with our team. Providing efficient and honest service is our top priority, and we're glad Kelly could resolve your toilet issue promptly. We appreciate your kind words and look forward to assisting you again in the future. Thank you for trusting us with your plumbing needs!

Sarah V.

I had problems that were unbelievable !
Water - where was the problem! The repair person figured out the problem and fixed it under not the best circumstances!! He knew how to fix it! I was so happy he was able to fix it!

Response from the owner:Thank you, Sarah, for your 5-star review! We're glad our repair person was able to identify and fix the water problem efficiently. At City Creek Plumbing, we strive to provide top-notch service even under challenging circumstances. Your satisfaction is our priority, and we appreciate your feedback. If you ever need plumbing assistance again, don't hesitate to reach out. Thank you for choosing City Creek Plumbing!

Brian H.

City Creek Plumbing did a great job replacing my water heater on the same morning that I called them. Ashley was very professional and responsive.

Response from the owner:Thank you, Brian, for your 5-star rating and kind words about our service. We are delighted to hear that Ashley provided you with professional and responsive plumbing services when replacing your water heater. At City Creek Plumbing, we strive to deliver prompt and efficient solutions for all your plumbing needs. We appreciate your feedback and look forward to assisting you again in the future.

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